Delete your Blizzapp account

You can delete your account at any time. This applies to the Blizzapp app, the Blizzapp courier app and the own apps of ProMenu and Book365 businesses.

In the app

• Open the app and sign in.
• Choose Account → Delete account.
• Confirm. You are signed out on every device right away, and the account is deleted after 30 days. If you sign in again within those 30 days, the account is kept.

Without the app

Email hello@blizzapp.com with the subject "Account deletion request" and the phone number or email on your account. We check that the account is yours, delete it within 30 days and confirm by email.

What is deleted

• Your name, phone number, email and saved addresses
• Saved cards (also removed from our payment provider)
• Notification settings, device tokens and sign-ins
• Your name on reviews and support messages (the content is made anonymous)

What is kept

The Finnish Accounting Act requires receipts and payment records to be kept for six years. They are kept without a link to the deleted account and used for nothing else. We may also keep what is needed to finish an open order, refund or fraud case until it is resolved.

More: Privacy policy (blizzapp.com/en/privacy/).