Privacy policy
Last updated 2026-10-30
This policy explains what personal data ProMenu Oy processes when you use the Blizzapp apps and websites, why, and what your rights are.
1. Who we are
The controller of your personal data is:
ProMenu Oy
Business ID: 3661412-7
Lintukorvenkuja 1 A 1, 02660 Espoo, Finland
Email: hello@blizzapp.com
This policy covers the Blizzapp customer app, the Blizzapp courier app, the business back-office and the websites blizzapp.com, promenuapp.com and book365.app. When you order or book on a business's own ProMenu or Book365 website or app, that business is responsible for its own relationship with you, and we process the data on its behalf.
2. What data we process
- Account details: name, phone number, email and language.
- Addresses and location: delivery addresses and, with your permission, your device's location to show places nearby. For couriers, location while they are online or on a job.
- Orders and bookings: what you ordered or booked, where, when, prices and notes to the business or courier.
- Payment details: payment status and amount, and the card type and last four digits. We never see or store your card number – it is handled by our payment provider Stripe.
- Reviews and support: ratings you give, support chat messages and photos you attach.
- Device and usage data: device type, app version, notification token, and error and security logs.
- For couriers also: what is needed to check identity and right to work, vehicle, and a bank account for payouts.
3. Why we process it
- To provide the service (contract): creating your account, passing orders and bookings on, delivery, payments, refunds and support.
- Legal obligations: bookkeeping, tax and requests from authorities.
- Legitimate interest: keeping the service safe, preventing fraud and improving the service with aggregated data.
- Consent: location from your device and marketing notifications. You can withdraw consent at any time in your device settings or the app.